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Help & Advice: Hisense Washing Machine Error Codes

Hisense Washing Machine Error Codes

Hisense is one of the most globally respected appliance brands, with its operations spanning 54 countries. Famed for their reliability and cutting-edge features, Hisense washing machines have proved to be extremely popular in recent years. However, as with any appliance that undergoes such repeated use, your Hisense washing machine may experience issues over time.

If your washing machine isn’t functioning as it should be, an error code may appear on the display panel. These can range from minor glitches that you could fix yourself to a complete breakdown that requires professional attention. Although this may look like gibberish to those not in the know, each error code corresponds to a specific issue; this simplifies the repair process and helps you determine just what work needs to be done. 

Deciphering error codes can be tricky, which is why we’ve compiled this list of some of the common ones you may see on a Hisense washing machine.*

Your washing machine features many complex components, so it’s essential that you only attempt a DIY repair if you have the necessary skills and equipment – otherwise, you may end up doing further damage to your machine.

*Every washing machine is different and these error codes may not apply to every Hisense model.

Are Hisense washing machines reliable?

Yes, Hisense washing machines are considered to be highly reliable. Hisense washing machines integrate cutting-edge inverter technology, which enables the motor of your washing machine to operate at the most suitable speed based on the load size. This has a whole host of benefits: it improves durability, enhances energy efficiency and lowers vibrations to make for a much quieter machine. However, most importantly of all, this ensures your machine is as reliable as possible by reducing wear on the motor and ensuring optimal performance, no matter what the load size.

If you’ve had an error code appear on your washing machine and you’re not sure what to do next, contact the experts at Pacifica. As a manufacturer-approved service provider for Hisense, you can trust us to carry out a high-quality repair on your washing machine, regardless of its size or model. Our highly trained engineers work in homes nationwide – simply contact us or fill out our online enquiry form to receive a free quote.

Hisense Washing Machine
Error Code
Fault Description
Water inflow fault: To put it simply, your washing machine isn’t being supplied with enough water to run correctly. Be sure to check your home has sufficient water pressure for proper flow and then examine the inlet pipe for any kinks or blockages.
Overflow: The opposite problem – your washing machine has too much water and you must ensure that the drainage hose isn’t blocked.
Drainage fault: Your washing machine isn’t emptying properly. Firstly, check the drain filter for any debris that might be preventing water flow. Then, examine the drainage hose for any blockages or kinks.
Heating error: Your washing machine isn’t heating water to the required temperature – you should inspect the heating element and thermostat for any signs of damage.
NTC error: This error code indicates that there is an issue with the NTC sensor that measures the temperature of the water. Check the wiring between the NTC sensor and the main board to see if there are any loose connections.
Motor error: These error codes indicate an issue with either the motor tachometer or the motor TRIAC respectively. You should measure the resistance of the tachometer and ensure it is within an acceptable range, before verifying that there are no loose wires or visible damage. In some cases, this may require the main board to be replaced.
Faulty door lock: These error codes indicate that the washing machine door cannot be locked/unlocked. Check around the door for any obstructions that may be preventing proper function and then try restarting the machine.
Outlet dry air temperature sensor error: This means that the temperature recorded by the NTC sensor during the drying cycle is outside of the acceptable range. You should check for any signs of damage or loose wiring before calling a professional for help.
Drying overheating error: Your washing machine has become dangerously overheated during the drying cycle, so it’s essential to allow the machine time to cool down before attempting to restart. Be sure to check the lint trap for blockages and ensure the chosen drying cycle is suitable for the load size. If this proves ineffective, there may be an issue with your NTC sensor.
Drying fan error: During the drying cycle, the fan has failed to function as it should. Inspect the fan blades for any signs of damage or obstructions that may impact rotation.
Motor communication fault: This error code means that the washing machine components, such as the main board and inverter board, are not communicating properly with the motor. If you find no visible signs of damage or loose wiring, this may require replacement.
Unbalance error: There is too little laundry in the drum, resulting in your load being unbalanced. You should add some clothes to the load and ensure they are evenly distributed. You should also make sure the washing machine is properly positioned on a level surface.

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