How we work
With engineers throughout the UK, our team are specialists in fast, professional repair services for Domestic Appliances and Heating systems. Services also include installation and maintenance to ensure we keep things ticking.
At a Glance
We work with a range of electrical and appliance manufacturers, and with respected insurance companies to deliver our repair and maintenance services you’ll be more than happy with.
Appliance Repairs per Annum across all activities
Heating & Renewable Repairs and Services per annum
Heating & Renewables Installations per Annum
We’ve got you covered
0800 Repair supports Pacifica Appliance Services, providing the best possible service from fully qualified engineers. Our engineers aren’t only well trained, they’re local to your area, and they’ll quickly and reliably repair and maintain domestic appliances.
0800 Repair Gas forms part of Pacifica Home Services. Your peace of mind and safety is our first priority, so our engineers are Gas Safe registered and accredited. They can do the whole range of work on your heating, including new boiler and central heating installations, insulation for cavity, loft and room in roof.
- 150 Employed Branded White Goods Engineers
- 88 Employed Gas Boiler Engineers
- 5 Field-based Technical Service Managers
- 47 Employed Branded White Goods Engineers
- 0800 Repair engineers can cover 90% of UK repairs.
- 150 Subcontractors to make sure we have everything covered.
In-House, Directly Employed Engineers
Pacifica provides its clients with access to the largest independant directly employed workforce in the UK
UK Based Contact Centre
Customer and Client contact centre, currently handling over 20,000 customer interactions per week including phone, web-chat, email and online service
Whole House Service Offering
Services include, Appliance Repair & Refurbishment, Heating Installation, Repair & Service - Renewable Tech Installation, Repair & Service - Insulation Installation
Extended Warranty Provision & Management
Over 1m policies under management on behalf of clients including over 300k of policy sales generated through partners
Built on exceptional customer service
Our 0800 Repair brands are established, trusted providers of heating installation, maintenance works and specialists in domestic appliance repair.
Our 250-strong national network of engineers are all accredited and certified to industry standards and deliver service with pride, passion and ultimate professionalism.
Working together with
Other solutions
Appliance services
Pacifica Appliance Services controls and manages an expert workforce of over 140 directly-employed engineers and gadget technicians. Technical expertise gained over many years, combined…
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Home Services
Based in the North East of England and enjoying national coverage. Pacifica Home Services has years of experience in providing a fast and professional service to customers requiring…
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UK Warranty
We’re specialists in end-to-end warranty services, from creation to delivery. Our expertise means we’re perfectly placed to represent your brand and use our skills to support your…
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