Modern Slavery and Human Trafficking

The Modern Slavery Act 2015 (the ‘Act’) requires organisations whose turnover exceeds £36m per annum to prepare and make available a statement on slavery and human trafficking each financial year.

The Government encourages all businesses to develop an appropriate and effective response to modern slavery. Businesses may choose to take further action over and above what is prescribed by the Act but this will be a decision for individual businesses themselves. Pacifica Group turnover now exceeds the threshold requirement, and our Statement and Policy addresses the requirements as stated in the legislation. This also demonstrates that Pacifica Group is a responsible employer with strong CSR (Corporate Social Responsibility) initiatives. This ensures our Statement and Policy means we are compliant with The Modern Slavery Act 2015.

Pacifica Group considers that modern slavery and human trafficking in all their various forms and guises are a crime in the UK and much of the world and a violation of fundamental human rights.

Pacifica Group has a zero-tolerance approach to modern slavery and human trafficking and are committed to acting ethically and with integrity in all activities and business relationships and we expect and encourage our supply chain, contractors, employees and all other business partners to commit to the same, irrespective of the financial threshold, including implementing and enforcing effective systems and controls to prevent and detect modern slavery.

The Act applies to all organisations with a turnover, or group turnover - that is, the total turnover of a company and its subsidiaries - of £36 million or more which are either incorporated in the UK or carry on a business in the UK. Section 54 of the Act requires those organisations to prepare and publish a statement setting out the steps that they have taken during that financial year to ensure that slavery and human trafficking are not taking place:

  • anywhere in their supply chains;
  • in any part of their own business.

The law came into force on 29 October 2015. The requirement to publish an anti-slavery statement only applies for financial years ending on or after 31 March 2016. Pacifica commits to publishing an annual statement on modern slavery and human trafficking.

Our Business

The economic, social and environmental footprint of our business activity is a fundamental consideration in Pacifica Group’s commitment to responsible and sustainable business growth. Pacifica Group has been trading since 2003 providing appliance repairs and heating installations with associated works throughout the United Kingdom.

Responsibility for The Policy

The Directors and senior management team of Pacifica Group have overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all persons working for us or on our behalf in any capacity comply with it.

The prevention, detection and reporting of modern slavery in any part of our business or supply chain is the responsibility of all persons working for us or on our behalf in any capacity (including our employees, suppliers, workers, directors, agents, distributors and all third party business partners to include subcontractors).

Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate training on it and the issue of modern slavery in supply chains.


Pacifica Group Ltd is implementing and enforcing a number of measures, policies and controls both internally and externally to ensure compliance with the requirements of the Modern Slavery Act 2015.

Training on this policy and the risk our business faces from modern slavery and human trafficking forms part of the induction process for all individuals joining the business and an internal training and learning module has been created for all existing staff employed in a purchasing function. Regular refresher training will be provided as required.

The issues surrounding modern slavery and human trafficking has been added to the Pacifica Group employee Handbook which is available to all employees.

Pacifica Group has created a Supplier’s Charter and in our Terms and Conditions of Purchase have been amended to encompass modern slavery and human trafficking, a copy of which is available to our suppliers upon request.


All persons working for us or on our behalf in any capacity must:

  1. read, understand and comply with this policy, and avoid any activity that might lead to, or suggest, a breach of this policy;
  2. Notify their immediate manager as soon as possible if they believe or suspect that a conflict with this policy has occurred, or may occur in the future; and
  3. Raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage.

Breaches Of Policy

Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.

We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.

Ongoing Review

Pacifica Group commits to ongoing review of its’ supply chains and external operations and internal operations to check compliance with the above policy, and to check that our policy is being implemented effectively.

Making the Statement Available

Copies of this annual statement will be made available upon request and will be printed and sent to anyone requesting this within 30 days of receipt of the request.

Company Responsibility. The Compliance Director is responsible for ensuring business corporate compliance with the legislation relating to the Modern Slavery and Human Trafficking, generating and communicating the Annual Statement and the company Policy.

Further Information and Background: See link below to the Government Publication as issued by Theresa May when Home Secretary.