Pacifica Group is a major supplier of support services to the Domestic Appliance industry in the UK and Europe.

With a reputation for excellence built over many years and a core resource of more than 300 experienced engineers, sales and support staff working from 3 sites, Pacifica Group provides repair services, in and out of guarantee warranty products, spares warehousing and replacement services for a diverse section of the industry.

In a period of growth and acquisition, Pacifica Group has developed very successful specialist repair, training, and software products and has all of the skills needed to take care of every aspect of your business.

Protection of the environment in which we live and operate is part of Pacifica's values and principles and we consider it to be sound business practice. Care for the environment is one of our key responsibilities and an important part of the way in which we do business.

In this policy statement we commit our company to:

  • Complying with all relevant environmental legislation, regulations and approved codes of practice;
  • Protecting the environment by striving to prevent and minimise our contribution to pollution of land, air, and water;
  • Seeking to keep wastage to a minimum and maximise the efficient use of materials and resources;
  • Managing and disposing of all waste in a responsible manner;
  • Providing training for our staff so that we all work in accordance with this policy and within an environmentally aware culture,
  • Regularly communicating our environmental performance to our employees and other significant stakeholders;
  • Developing our management processes to ensure that environmental factors are considered during planning and implementation;
  • Monitoring and continuously improving our environmental performance.

The policy statement will be regularly reviewed and update as necessary. The management team endorses these policy statements and is fully committed to their implementation.