Pacifica Customers

Pacifica Group has a wide range of clients and customers, from private customers and small SMEs to global brands and Blue Chip organisations.

Manufacturer making washing Machine


Pacifica works with a number of the world’s leading OEM brand owners to support their product service needs throughout the UK.

  • LG
  • Sony
  • Daewoo
  • Haier
  • Hisense
  • Electrolux GROUP
  • Vestfrost
  • Cata
Retailers in a Appliance shop


UK-wide online and high street domestic appliance retailers use Pacifica’s solutions to support their product servicing requirements.

  • Argos
  • The co-operative electrical
  • Currys
  • Howdens
  • Shop Direct
  • Aldi
Solar panels for Energy provider

Energy Providers

The leading UK-focused energy providers utilise Pacifica’s heating and insulation expertise to support domestic, ECO and Green Deal obligations.

  • Scottish Power
  • EDF Energy
  • nPower
  • British Gas
  • e-on
  • SSE
  • Northen Power Grid
Checking Insurance documents


Pacifica supports the warranty obligations for a number of the UK’s leading insurance / warranty providers.

  • Axa
  • Domestic & General
  • Acasta Europe Limited
  • HomeServe
  • The Warranty Group
  • UK General
  • Allianz
House construction

Local Authority & Construction

The Group supports a number of new build, social housing and renovation projects with heating and domestic appliance expertise.

  • The Gateshead
  • Housing Company
  • Thirteen
  • Home Group
  • Bernicia
  • Two Castles
  • Karbon Homes
  • Mears
  • Mitie
  • ESH Group
  • Engie
  • Kier
Consumers looking at appliances


Pacifica Group also has a direct relationship with a large number of domestic households who call upon our 0800 Repair to support their domestic appliance and heating needs.