A European Distribution Centre that has the capabilities to support a UK-wide specialist engineering team, multi brand refurbishment and 24hour turnaround on spares support.
100,000 spares lines in stock
15,000 spares distributed per month
On-line tracking & timed delivery within 24 hours of dispatch
E-commerce B2C & B2B
Refurbishment Centre for white and brown Goods
An in-house managed team that is able to provide consistency of response and servicing throughout the UK.
Branded employed engineers covering 90% of UK Postcodes
150 authorised service partners managed to our SLAs
200,000+ repairs per annum
25,000 Gas/Oil/Insulation installations per annum
Specialist workshop based repair facilities for brown and white goods
An in-house team focused upon supporting service requirements for all client relationships.
50,000 inbound calls per month plus technical support
Client SLA Management
Multiple instruction capability through FTP, XML, email and direct interface
White labelling salutation & triage
Multi-site reliance & back-up