National award success for 0800 Repair

Houghton le Spring-based 0800 Repair is celebrating after winning a prestigious national award.

The heating, insulation and renewables firm was named Domestic Heating Contractor of the Year at the 2019 H&V News Awards.

The achievement follows a successful year for the company, building on 0800 Repair’s Highly Commended accolade at last year’s H&V News Awards.

The H&V News Awards is recognised as the most prestigious and longest running awards ceremony for the construction, heating and plumbing industry.

Established in 2006, Pacifica Group, incorporating 0800 Repair, is one of the UK’s largest providers of home services and product warranty. The Group handles in excess of 4,500 jobs per week and employs more than 470 staff, including 250 field-based engineers.

This latest award success follows a strong year for Pacifica Group, as it has been recognised with several awards in recent times.

The Group won the national Social Responsibility Company of the Year award at the 2018 Energy Efficiency Awards, while 0800 Repair was recognised with a Special Commendation in the Multi-Measure Project category. 0800 Repair was also Highly Commended in the Boiler & Heating Installer and Contractor of the Year category at the regional North East Energy Efficiency Awards.

Pacifica Group also enjoyed a record 2018 as revenues rose by 32% to £36.1m for the year, with the company expecting this figure to rise to more than £40m in 2019. 

Phil Pallister, Owner and Managing Director of 0800 Repair, said:
Phil Pallister - Owner & Managing Director of 0800 Repair

“This is a fantastic achievement for the company, and we are delighted to have been recognised at such a prestigious event for our industry. We’ve continued to grow, create new jobs and expand into new markets across the UK, in line with the Group’s growth strategy.

None of this would be possible without our workforce and this award is testament to their continued hard work and dedication. We are now looking to build on this recent success and will hopefully celebrate further accolades in the future.”

Kevin Brown, CEO of Pacifica Group, added:
Kevin Brown - CEO Pacifica Group

“The Group has performed incredibly well across the board and this latest award is fully deserved. The H&V News Awards generate a lot of buzz and interest across the industry, so to be recognised by our peers is very humbling, building on last year’s success.”

Notes to editors:

0800 Repair, a subsidiary of Pacifica Group, as part of Pacifica Home Services, is a leading home services business specialising in heating, plumbing and insulation. Its team of Gas Safe registered central heating engineers and boiler repair specialists operate nationally, as well as offer comprehensive plans and aftercare services on all boiler installations.The company forms part of the Pacifica Group, which is based in Houghton le Spring, and is one of the UK’s largest providers of home appliance, gas heating, inspection, repair replacement services, as well as product warranty. 

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