Meet the Pacifica Team

The Pacifica management team has a combined experience of over 75 years in the UK’s domestic appliance and heating industry.

Pacifica Chief Executive Officer Kevin Brown

Kevin Brown

Chief Executive Officer

Kevin is a qualified electrical engineer with over 25 years' experience within the electricaland gas appliance industry. Following key roles at Northern Electric Kevin co-founded Pacifica Group where he has been the driving force behind a number of acquisitions and its growth across the UK.

Pacifica Chief Financial & Operating Officer Scott Pallister

Scott Pallister

Chief Financical &
 Operating Officer

Scott is a qualified accountant with over 15 years' experience. Previously at Northern Electric Scott is a co-founder of Pacifica Group and is responsible for the Operations of the Appliance Services Business; and has been heavily involved in all acquisitions completed bythe Group over the years.

Pacifica Chief Commercial Officer Paul Feek

Paul Feek

Chief Commercial Officer

Paul is a former white goods engineer and service manager, with over 25 years' of experience within the industry. A co-founder of Pacifica Group, Paul has been responsible for the successful implementation of a number of major clients and acquisitions.

Pacifica Chief Technology Officer Paul Ralphs

Paul Ralphs

Chief Technology Officer

Paul had early success at the age of 16 with the development of award-winning computergames before founding Fixzone which produced software in the banking sector. Paul is responsible for Pacifica’s IT Services along with the development of Fixzone, a unique software platform for the field service repair industry.

UK Warranty Managing Director Neil Martin

Neil Martin

Managing Director
UK Warranty

Neil is a qualified account and insurance specialist who started his working life at Aviva before moving into general insurance in the banking sector. He joined Pacifica in 2011 to head up UK Warranty and also leads the Client Services division for Pacifica Appliance Services.

Pacifica Home Services Managing Director Phil Pallister

Phil Pallister

Managing Director
Pacifica Home Services

Having started his working life at British Gas in 2000, Phil is a qualified gas engineer who took the opportunity to join Pacifica Group in 2010 to develop a newly formed Home Services division. Phil assumes day to day responsibility for all operations, client management and business development.

Pacifica Appliance Services & UK Warranty Sales Director Jon Negri

Jon Negri

Sales Director
Pacifica Appliance Services & UK Warranty

Having spent many years working at Dixons Group, Jon has in-depth knowledge of retail, appliance and electricals. Jon’s insurance experience and knowledge of boiler, home and utility products was gained at Homeserve PLC. Since joining in 2012 Jon has been instrumental in the growth of UK.