Delivering services for the domestic electrical appliance, heating and energy sectors.
We are the UK’s largest providers of home appliance, gas heating, inspection, repair, replacement and refurbishment services. A clear focus on outstanding service is central to what makes Pacifica Group different. Our ultimate aim is to enhance your reputation by providing service solutions that reinforce trust and confidence in your brand.
Founded in 2003 the group has grown to become a major supplier to the domestic support services industry throughout the UK and Europe. With a unique blend of services Pacifica Group is able to support customers across a wide spectrum from manufacturers and retailers, to energy providers and local authorities, through to direct domestic support.
Pacifica Software Services provides unique customer service software that maps the entire installation, repair and returns chain for manufacturers and retailers.Find out more
Pacifica Appliance Services provide contracted first-line support for brown and white goods manufacturers and leading retail groups.Find out more
Pacifica Home Services supports energy providers to deliver UK-wide services for heating, renewables and insulation.Find out more
UK Warranty is an FCA regulated provider of end-to-end warranty solutions for corporate and affinity partners.Find out more
0800 Repair, our consumer brand, is a 250-strong engineer network that provides heating, maintenance and domestic appliance repair throughout the UK.Find out more
A Houghton le Spring-headquartered home services company is celebrating a hat-trick of accolades after being recognised at a prestigious award ceremony.Read more
Apprentices at a North East-based heating, insulation and renewables company are celebrating after claiming prestigious awards.Read more
Houghton le Spring-based 0800 Repair is celebrating after winning a prestigious national award.Read more